Shipping policy

Shipping Information

Unless otherwise indicated, prices do not include shipping and handling; shipping rates will be shown at checkout. Any shipping times shown are estimates only; delivery dates may vary. We will deliver the Products to the address you give us for delivery when you order.

Return/Exchange Policy

HearUSA will accept product returns and/or exchanges on OTC hearing aids within forty-five (45) days and all other products within thirty (30) days from the original purchase date. Returns will be for the total order amount less shipping and handling charges. Please call 1-800-HearUSA (432-7872) and obtain a return merchandise authorization (RMA) number.